Who We Are?

TelTech Systems has been an innovator in Healthcare Patient Communication for over 20 years with a clear and critical mission – to provide medical practices with a simple platform to improve patient engagement and increase practice efficiency. Then and now, our focus has been on developing solutions to accomplish that mission. By helping practices automate patient messaging in multiple formats, we offer practices, hospitals, and other health care organizations more effective and efficient communications in the method preferred by their patient population – this provides organizations with a true patient-centered approach.

What We Do?

TelTech System’s MediCall Service offers a patient communication platform that provides the ideal solution to help practices communicate efficiently reducing cancellations and “no-shows” while positively impacting your bottom line! MediCall is a true cloud-based system with custom voice calling, text & email notification options.

Read More

The MediCall Difference

Fully Integrated

TelTech System’s MediCall appointment reminder service notes appointment confirmations directly into your practice management system so results can easily be viewed by your staff – It’s automatic!

Multi-Location, Multi-Provider Management

Have more than one location and provider? MediCall allows you to see reports by location and provider so that analyzing practice productivity is a SNAP!

Customized Reminders

Automated messages based on location, doctor, appointment type, or if they have more than one appointment. We’ve seen and done it all!

Customer Service

A professionally trained team is here to serve you and your patients - this is what we do!

Contact Us

15 day
Free trial

No
Contract

No
Setup fee

Services

Appointment
Reminders Voice,
Text and Email

Remind your patients of their in-person or telehealth appointments, automatically

Read More

Two-Way
Patient
Chat

MediCall includes an online portal and chat application with all

Read More

Broadcast
Messaging

Last minute appointment changes? Weather delays? Emergencies? MediCall makes it

Read More

Post Appointment
Review & Survey

Stay ahead of patient concerns by sending a customized patient

Read More

Patient
Recalls

Scheduling recall appointments is an essential part of your practice.

Read More

Test
Results

Looking for an efficient way to notify patients about test

Read More

Soft- Pay
Reminders

MediCall will help remind your patients of current and past

Read More

Pre-Appointment
Questionnaires

Keep in-office waiting time to a minimum by providing patients

Read More

Healthcare Specialties

Podiatry
Primary Care
Ophthalmology
Medical Imaging
Gastroenterology
Internal Medicine
Pediatrics

Schedule a Free Consultation

Contact Us

Already a Customer?

Login Now

Become a Partner

Contact Now

Improve patient satisfaction, Increase your bottom line, Improve staff efficiency, better quality communications

HIPAA Compliant

TelTech System’s MediCall Messaging Service is HIPAA compliant.

Our Client Experience

We have been very happy with the TelTech patient reminder calls. We are utilizing voice messages, text, and email messages…staff has more time to focus on our patients, their daily tasks at hand, and verifying insurance eligibility and patient referrals. This has been an added benefit for our account collections. Our staff has also cleaned up a lot of patient demographic errors…Many hours were spent leaving messages and not knowing if patients ever listened to their messages. P.S. Your support staff are also great!!

Susan Begley
Practice Administrator - Worcester Ophthalmology Associates, Inc.

Our NO-SHOW percentage has declined, in most centers, 10 percent. A couple of our cent’s no show rates have declined 15%. Staff time that has been recaptured in not having to do this task manually has also proven to be very valuable.

I would highly recommend this service.

S.H. – Planned Parenthood
Operations Support & Training Director

MediCall has cut down our no show rate drastically. Because it is so simple to use it frees up office staff to focus on patient’s needs

Client
Pediatric Urology Associates, NY

All I have to say is WOW! What difference this application has made to our practice. Our no show rate is substantially less. I highly recommend using MediCall for your practice.

Diana Hansen
Administrator - Neurosurgery/Neurology

Partners

Contact Us